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Certificate Programs: Uses & Outcomes

An african american woman looks down at her tablet and smiles and she takes a certificate program offered by her company.
A Research Study on Certifications & Credentials

 

The use of credentialing and certificate programs is growing, and it’s not hard to see why. Certificates are mobile credentials that demonstrate specific skills and knowledge among employees. Organizations are using certificates as part of their learning strategy as a way to quickly educate targeted workforce segments with critical skills. Their surge in use comes at a time when organizations need to both educate and retain employees.

We surveyed HR professionals about their certificate program adoption, asked questions relating to roadblocks and challenges, and explored successful program outcomes.

  • Who uses certificate programs and what motivates their use?
  • What are the roadblocks to companies using certificate programs?
  • What are the outcomes of companies using certificate programs?
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